Managed Enterprise IT Solutions

We are Enterprise Grade: AI Tech Support is an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures, and client satisfaction requirements.

Additional Manpower equates to Specialized Service Offerings: You can trust AI Tech Support with your Business IT Support needs. We employ a solid team to support small businesses and enterprise-level organizations. We provide specialists in various support categories and complete customer service, and we can accommodate changes in client demands.

An established Business Model: Our business model is unique. Our sophisticated service delivery and pricing models enable our business to maintain operational stability but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.

AI Tech Support is a smaller local company but directly attached to the parent company Race Computer Services racecs.com. AI Tech Support is also in direct contact with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com, and others.

When evaluated independently, AI Tech Support is a locally run and operated business. However, with our helpdesk and service network, we retain the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

Most IT service providers have limitations with service delivery capability. In one-person or two-person tech shops, service delivery for corporate businesses with significant IT Support needs may find a local service provider less than adequate. AI Tech Support resolves these service delivery limitations with an entire team and scalable service offerings.

Our services cover small business and enterprise IT, cybersecurity, cloud and infrastructure. Describe your systems and the skills your project needs so we can discuss the right scope of support.

The right service model depends on your systems, internal resources and business needs. Tell us about your organization and the outcome you want, so we can discuss whether project support or ongoing managed services fit best.

We don’t require a monthly service plan for all our services; however, most businesses will require ongoing IT support services. Many small business owners may have an accurate identification regarding the level of need for technology maintenance and proactive services. Sometimes it’s because companies are operating on fragile margins.

Technology and businesses are both complex- in their ways. Using our service, you can leverage our expertise to make your business and technology work well together, turning technology challenges into seamless productivity. The output creates efficiency for your business, increasing productivity and profitability. As a tenant of our IT Management Services, you can capitalize on the gains of effective IT automation in your company.

Our service model and pricing structure allow us to create a happy medium between price and value for our clients. This secret mix enables us to grow our business and support your business technology systems effectively and reliably- while also helping our client organizations to advance.

AI Tech Support has the internal technical capabilities, processes, procedures, and service requirements to set up a secure business network effectively. Our cyber security services cover various industries, service types, regulatory challenges, and other details – but they are all cybersecurity tasks. If you’re interested in a specific cybersecurity project or service, please let us know, and we can discuss your project in more detail.